NPAC Tips

Below is a list of helpful tips provided by the NPAC:

1. Please ensure your LRN is built in the NPAC before ordering pool block resources. Failure to load your LRN in the NPAC may result in rejection of your pool block request and a delay in your effective date.

2. Please ensure the rules below are followed when populating DPC & SSN information in pool block requests. Failure to follow these rules may result in rejection of your pool block request and a delay in your effective date.
 

The three-digit values used for the first three-digit portion of the DPC must be between 001 and 255 and the three-digit values used for the next two three-digit portions of the DPC must be between 000 and 255. The SSN value must be 000; no other value is accepted. Whenever a DPC value is specified, an SSN value likewise must be provided (and vice versa).

3. For NPAC pool block related assistance, please contact the NPAC Help Desk (888-672-2435). You will need to have a PIN in order to access the NPAC Help Desk. To establish a PIN, contact the Neustar Customer Coordinator (571-434-5434).