Disconnecting records in the BIRRDS
database
The Pooling Administrator has been running into situations where blocks have been returned
to the pool, but the records for the blocks have not been disconnected in the BIRRDS database.
As a reminder, when a submission has been made to disconnect an assigned block, the SP is responsible for having their AOCN disconnect the NXD-X record in BIRRDS when they receive the Part 3 confirmation of disconnect from the Pooling Administrator. The Pooling Administrator will disconnect the BCD records prior to returning the Part 3 confirmation.
The Pooling Administrator is unable to re-assign a block if the NXD-X records in BIRRDS have not been disconnected, leaving the blocks stranded in the pool. This can become a bigger problem if the pool has no other blocks available for assignment.
If you have any questions, please contact the Number Pooling Customer Support at 1-866-NEUPOOL or poolingsupport@Neustar.biz.
To view previous Pooling Pooling Tips of the Month, click here.
The Pooling Administrator has been running into situations where blocks have been returned
to the pool, but the records for the blocks have not been disconnected in the BIRRDS database.
As a reminder, when a submission has been made to disconnect an assigned block, the SP is responsible for having their AOCN disconnect the NXD-X record in BIRRDS when they receive the Part 3 confirmation of disconnect from the Pooling Administrator. The Pooling Administrator will disconnect the BCD records prior to returning the Part 3 confirmation.
The Pooling Administrator is unable to re-assign a block if the NXD-X records in BIRRDS have not been disconnected, leaving the blocks stranded in the pool. This can become a bigger problem if the pool has no other blocks available for assignment.
If you have any questions, please contact the Number Pooling Customer Support at 1-866-NEUPOOL or poolingsupport@Neustar.biz.
To view previous Pooling Pooling Tips of the Month, click here.