National Pooling Administration
Tools - Archives, Tip of the Month - 2007, December
Deactivating and Forwarding PAS work items for employees

In the event that an employee is no longer authorized to have access to PAS on behalf of
your company, and you want to have their work items forwarded to another user, there is a
process in place to accommodate that change.

An email must be sent to poolingsupport@Neustar.biz requesting the deactivation of the exiting employees PAS account. If you wish to have the PAS work items forwarded to a different user, you must provide a name of an active PAS user within your company for the purpose of forwarding any new PAS work items.

Once the deactivation email is received, Pooling Support will then deactivate the user in PAS and update PAS with the active PAS user that the work items will be forwarded to.
If you have any questions, please contact the Number Pooling Customer Support at 1-866-NEUPOOL or poolingsupport@Neustar.biz.

To view previous Pooling Pooling Tips of the Month, click here.