PSTN Reminders and Follow-up
The Pooling Administrator (PA) has been receiving an increasing number of phone calls from
service providers who have agreed to assignment of a block that is part of a code that has not been activated in the PSTN. The callers are requesting that the PA make follow-up calls to the LERG Assignee asking it to activate the code or to determine the status of the code.
Service providers taking a block from a code not activated in the PSTN assume those risks per the Thousands-Block Number (NXX-X) Pooling Administration Guidelines (TBPAG), Section 7.4.4, Step 6, second bullet (also Section 7.5.3 second paragraph):
“As an option, and at the request of a block applicant, the PA may assign a block(s) from the code with a block effective date one business day after the effective date of the code, if a block applicant selects the checkbox on the Part 1A that indicates that the block applicant explicitly understands that the underlying code may not yet be activated in the PSTN and loaded in the NPAC on the block effective date. Regardless of whether this option is utilized, it is still advisable for block recipients to make a test call and ensure that default routing has been established by the LERG Assignee before loading the assigned blocks into translations, and to verify that the NXX has been loaded in the NPAC.”
As directed by the TBPAG section 7.5.4, the PA sends reminders to LERG assignees on the code effective date for codes not confirmed as active in the PSTN. In an effort to pro-actively assist service providers to remember to move blocks from pending status, the PA continues to send emails every ten-calendar-days thereafter until the status is changed to active. (See TBPAG Section 7.5.4 below.)
“On the original Part 3 NXX effective date, PAS will automatically generate an e-mail to the PA and to the LERG Assignee asking that the LERG Assignee verify that the pooled NXX has been activated. This means the LERG Assignee confirms that facilities and translations are in place and a call through test was successfully performed. The LERG Assignee is required to send an e-mail response to the PA within 5 business days indicating the status of the NXX.”
The PSTN Reminder emails are being responded to with less and less frequency.
The Pooling Administrator urges service providers to respect the needs of others whose use of their resources depends upon LERG assignee action.
NOTE: This issue is not related the submission of a Part 4 – Confirmation of NXX-X Block In Service form, which must be submitted to the PA within six months of the original block effective date returned on the Part 3.
If you have any questions, please contact the Number Pooling Customer Support at 1-866-NEUPOOL or poolingsupport@Neustar.biz.
To view previous Pooling Tips of the Month, click here.
The Pooling Administrator (PA) has been receiving an increasing number of phone calls from
service providers who have agreed to assignment of a block that is part of a code that has not been activated in the PSTN. The callers are requesting that the PA make follow-up calls to the LERG Assignee asking it to activate the code or to determine the status of the code.
Service providers taking a block from a code not activated in the PSTN assume those risks per the Thousands-Block Number (NXX-X) Pooling Administration Guidelines (TBPAG), Section 7.4.4, Step 6, second bullet (also Section 7.5.3 second paragraph):
“As an option, and at the request of a block applicant, the PA may assign a block(s) from the code with a block effective date one business day after the effective date of the code, if a block applicant selects the checkbox on the Part 1A that indicates that the block applicant explicitly understands that the underlying code may not yet be activated in the PSTN and loaded in the NPAC on the block effective date. Regardless of whether this option is utilized, it is still advisable for block recipients to make a test call and ensure that default routing has been established by the LERG Assignee before loading the assigned blocks into translations, and to verify that the NXX has been loaded in the NPAC.”
As directed by the TBPAG section 7.5.4, the PA sends reminders to LERG assignees on the code effective date for codes not confirmed as active in the PSTN. In an effort to pro-actively assist service providers to remember to move blocks from pending status, the PA continues to send emails every ten-calendar-days thereafter until the status is changed to active. (See TBPAG Section 7.5.4 below.)
“On the original Part 3 NXX effective date, PAS will automatically generate an e-mail to the PA and to the LERG Assignee asking that the LERG Assignee verify that the pooled NXX has been activated. This means the LERG Assignee confirms that facilities and translations are in place and a call through test was successfully performed. The LERG Assignee is required to send an e-mail response to the PA within 5 business days indicating the status of the NXX.”
The PSTN Reminder emails are being responded to with less and less frequency.
The Pooling Administrator urges service providers to respect the needs of others whose use of their resources depends upon LERG assignee action.
NOTE: This issue is not related the submission of a Part 4 – Confirmation of NXX-X Block In Service form, which must be submitted to the PA within six months of the original block effective date returned on the Part 3.
If you have any questions, please contact the Number Pooling Customer Support at 1-866-NEUPOOL or poolingsupport@Neustar.biz.
To view previous Pooling Tips of the Month, click here.