Evidence of Dedicated Customer for CO Code Assignment in a Pooling Environment

As a result of INC Issue 685: when an SP requests a dedicated code for a single customer and MTE and utilization are met or it is the SP’s initial request in the rate center, a customer letter is required as supporting documentation to accompany a dedicated code request. The letter shall be on the customer’s letterhead documenting the need for 10,000 consecutive telephone numbers and signed by a party within the customer’s organization with the authority to make such a request (e.g., officer of the company). The SP shall e-mail this supporting documentation to the PA, along with the PAS tracking number, immediately after submitting the dedicated code request. When an SP requests a dedicated code for a single customer and MTE and utilization are not met, a safety valve waiver is required.
 
 

If you have any questions, please contact the Number Pooling Customer Support at 1-866-NEUPOOL or poolingsupport@Neustar.biz. 

To view previous Pooling Tips of the Month, click here.