National Pooling Administration
Pooling Administration Contacts
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Pooling Regional Office
1800 Sutter St., Suite 780
Concord, CA 94520
Office: 866-neu-pool  (866-638-7665)
FAX: 925-363-7685 
Email: poolingsupport@team.neustar  
 
 
Use PA Quick Search for contact by State or NPA.
For a list of complete NPA assignments click here.
PA Quick Search
Search for a Pooling Administrator by State or NPA:
 
State Or NPA
Senior Pooling Administrator or Pooling Administrator
Phone
FAX 
Email
 
 
Pooling Administration Service Center
Regional Director PASC
Office 925-363-8753
Fax 925-363-7688
gary.zahn@team.neustar
Pooling Administration Manager
Office 925-363-8730
Fax 925-363-7697
dara.flowers@team.neustar
Senior Pooling Specialist
Office 925-363-8742
Fax 925-363-7692
kevin.gatchell@team.neustar
Helpdesk
Office 866-638-7665
Fax 925-363-7685
evelyn.freeman@team.neustar
       
       
Pooling Administrator
Office 925-363-7650
Fax 925-363-7681
agnes.rom@team.neustar

 
Pooling Administrator
Office 925-363-8747
Fax 925-363-7689
genevieve.bettiga@team.neustar
 
Pooling Administrator
Office 925-363-8706
Fax 925-363-7684
john.auerbach@team.neustar

 
Pooling Administrator
Office 925-363-8747
Fax 925-363-7689
margaret.harrell-simington@team.neustar
       

Neustar Number Pool Organizational Directory
Senior Director
Office 717-232-5533
amy.putnam@team.neustar
Senior Manager, Regulatory Compliance
Office 512-943-0930
linda.hymans@team.neustar
External Relations
Regional Director, External Relations
Office 509-465-4194
shannon.sevigny@team.neustar
Industry Interface Representative
Office 925-363-7654
Fax 925-363-7695
tara.farquhar@team.neustar
   
       
Data Quality and Pooling Implementation
Data Quality and Pooling Implementation Manager
Office 303-802-1305

jesse.armstrong@team.neustar
Data Quality and Implementation Manager
Office
509-468-4699
cecilia.mccabe@team.neustar
       
National Routing Number Administrator (RNA)
The RNA is responsible for managing and assigning non-dialable p-ANIs.
Regional Director, p-ANI
Office 925-363-7649
Fax 925-363-7690
florence.weber@team.neustar
p-ANI Administrator
Office 925-363-8707
Fax 925-363-7667
diane.calhoun@team.neustar