National Pooling Administrator
Tools - Training Videos, Change Orders - 11



Change Order 11
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Change Order #11 is comprised of enhancements requested by the Numbering Oversight Working Group (NOWG) as well as an enhancement requested by the regulators.

The following enhancement affects the SP/SPC users:

A new “Copy Block Request” and a new “Copy Code Request” tool will be added to PAS that will give SP/SPC users the ability to copy an existing new block request or a new code request and modify the information as needed, and submit the request as a new block request or a new code request. The “Copy Code Request” tool will allow the user to only use tracking numbers that were previously issued for the same type of application selected, e.g. if you select Full NXX for Dedicated Customer as the application type, then you may only use a tracking number from a prior Full NXX for Dedicated Customer request to copy. The copy feature may only be used for new block requests and for new code requests only, this feature is not available for any block/code modifications, block/code disconnects or block reservation requests.


The following enhancement affects only the SP users:

A new field called “Designated Point of Contact for Reclamation” will be added to the new user registration and user profile for the SP users only. The field will provide the SP users with the option of adding up to two designated point(s) of contact for the purposes of reclamation. The designated point of contact that is entered must be a valid PAS user. If a designated point(s) of contact is provided, this will be the only contact information provided on the List of Overdue Part 4 Report that is provided to the regulators. If the designated point of contact’s PAS User ID is inactive, or no designated point of contact is provided, the contact information will be pulled from the user who requested the block, or the user who last modified the block. If that user is no longer active in PAS, then the system will provide contact information for all users that are active in PAS who have the same OCN provided in their profiles that is assigned to the block.
 
The contact information for service provider consultant (SPC) users used for the purposes of reclamation will remain unchanged. The contact information will continued to be pulled from the user who requested the block, or the user who last modified the block
 
The following enhancement affects only the Regulatory users:
 
The following changes will be made to the List of Overdue Part 4 Report that is made available in PAS to regulatory users as well as the report that is generated and sent to the regulators by the Reclamation Coordinator on a monthly basis:

 
  • A new column titled “Pending Disconnect” will be added to the report. This will allow regulators to see that a block disconnect has been submitted (and has not been processed by the PA) at the time the report is generated. 
  • Three new columns will be added to the report titled “SP Contact”, “SP Contact Email” and “SP Contact Phone”. This will make the contact information readily available at the block level for use in contacting service providers for purposes of reclamation.

If you have any questions, please contact the Number Pooling Customer Support at 1-866-NEUPOOL or poolingsupport@somos.com

To view previous Change Order Training Videos, click here.