National Pooling Administration
Tools - New to Pooling, Quick Start
Did You Know?
We now have training videos on several pooling topics. More to come….




Below is a list of helpful tips to assist new service providers in getting
started with the pooling process.


+ Expand Neustar Related Sites
 
 For more information about Neustar, Pooling, NANPA, NPAC, ESQK and Pooling click here.
  • Neustar – Company Overview
  • NANPA (North American Numbering Planning Administration) - CO Codes, CIC Codes, NRUF, Relief Planning
  • ESQK (Emergency Service Query Keys) – E911, PANI Administration
  • POOLING Administration – Thousands Block Assignments
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+ Expand PAS User Registration / PAS Password Reset / NAS User Registration
 
 
Prior to being able to request number resources, you will need to register as a new user in both the Pooling Administration System (PAS) and NANP Administration System (NAS).
 
Pooling Administration System (PAS) New User Registration
Prior to being able to request number resources, you will need to register as a new user by going to www.nationalpooling.com, select PAS/PAS New User Registration and complete the user registration for a service provider. 

Important Note: Company Contact To Verify Authorization

  • Service Provider (SP) – Authorization must be made by your immediate manager or supervisor.
  • Service Provider Consultant (SPC) - Authorization must be made by your immediate manager or supervisor from within your consulting firm.
  • When completing the new user registration form for the Company Contact to Verify Authorization field please be sure to enter the name, telephone number, email address and title of someone other than yourself who can confirm that you are authorized to request resources for the company that is listed on your registration. The only exception would be if you are the President or Owner of the company.
  • If you are a consultant and are registering as a service provider consultant (SPC) user, all consultants who register as a new PAS user or add OCNs to their existing PAS user profile must have a letter of authorization (LOA) on file for each service provider for whom they intend to submit pooling requests for.
    The LOA should:
    • Be on the company letterhead of the service provider.
    • List the authorized consultant’s name (or consultant’s company name).
    • Indicate that the consultant is authorized to have access as a user in PAS.
      Failure to follow the LOA requirements will result in a PAS New User Registration PAS profile update to be rejected.
  • If you receive the validation error message, “Invalid OCN. Must exist in PAS.” Please email poolingsupport@team.neustar and attach a copy of the NECA letter that you received when National Exchange Carrier Association (NECA) issues you your company code OCN. Within your email indicated that you had received this error message and to add the OCN (list OCN) to PAS.
  • Once your registration request has been approved, you will receive an email including your login id. You will need to reply to the email. Then you will receive a call from the Number Pooling Customer Helpdesk with your temporary password.
  • For step by step information on registering for access to PAS please review the Pooling Administration System (PAS) Service Providers (SPs) And Service Provider Consultants (SPCs) Registration User Guide located here.
  • PAS Password reset
    You must be logged into PAS in order to reset your PAS password. If your PAS password has expired OR you have attempted to login 3 times unsuccessfully please send an e-mail to poolingsupport@team.neustar requesting a password reset. Included within your email should be your PAS login ID and a direct phone number where the Helpdesk can reach you.

    NANP Administration System (NAS) New User Registration
    Prior to being able to request number resources from the Pooling Administrator (PA), you will need to register as a new user by going to www.nanpa.com, select NAS Login/New Registration (or click here) and complete the user registration for a service provider. Any questions about NAS registration need to be directed to North American Numbering Plan Administration (NANPA) at 866-623-2282 or nanpa-login@team.neustar
 
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+ Expand North American Numbering Plan, Numbering Resource Utilization/Forecasting Report (NRUF) and Pooling Administration System (PAS) Forecast
 
 
Prior to submitting any new block or code requests in PAS, you must submit a forecast in PAS and also an NRUF forecast and utilization via NAS for the NPA, OCN and Rate Center for which you will be requesting resources.
  • PAS Forecast Updates in Real Time
    PAS forecast updates immediately upon submission. Total number of blocks being requested must be populated under the month you are requesting them in, not the month you want them activated.
  • NAS NRUF Updates Within 24hrs – 48hrs
    NRUF forecast does not update in PAS in real time. Allow 24-48hrs after NRUF submission before submitting PAS requests.
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+ Expand Submitting an Initial Request
 

 
SP/SPC User Guide
Refer to New/Initial Block requests, Section 4, 4.3.1 pg 15 and for New/Initial Code requests, Section 5, 5.3.1 pg 94.


Timeline for requests: Block and Code
 
Block Requests:
Default date is 31 calendar days from the current date for a block request.
See pg 28, Section 1.3 of the Part 1A form, in the PAS users guide for expedited date options.
 
Code Requests:
Default date is 66 calendar days from the current date for a code request.
See pg 98, Section 1.3 of the Part 1/1A form, in the PAS users guide, for expedited date options.

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+ Expand Certification and Supporting Documents - Initial Requests
 

For all initial block and code requests the PA for the particular state must receive Supporting Documentation via the Attached Documents function in PAS, by fax or by email the same day as the request is submitted in PAS.
  1. Evidence that demonstrates the SP has a license or authority issued by the FCC or a Certificate of Public Convenience and Necessity (CPCN) issued by a State Regulatory Body to provide service in the city and state/rate center/MSA#/RSA#/MTA#/BTA#/national /LATA. The SP may attach a copy of the FCC license or authority or CPCN to the application.

     

    In the case that the name on the license or authority issued by the FCC or CPCN does not match the SP’s name on the application, the applicant shall provide documentation linking the name on the application with the name on the license or authority issued by the FCC or CPCN.

     

  2. Appropriate evidence that facilities are in place or will be in place to provide service within 60 calendar days of the numbering resources activation date (LERG Routing Guide effective date) is required. Evidence shall be provided to the PA with the Part 1A application. Evidence may be provided by emailing or faxing to the PA a copy of any one of the following document(s)[1] the SP selects.

Excerpt from section 4.3.1.2 of the Thousands Block Pooling Administration Guidelines.

  1. 1. A current executed interconnection agreement between a Local Exchange Carrier and the service provider requesting numbering resources. The relevant pages are the cover page, area covered, the expiration date and the signature page from the interconnection agreement. The SP shall provide only the relevant pages or indicate in the email the page numbers for the relevant pages if providing the entire interconnection agreement. The PA shall deny any application when the relevant pages are not provided or the SP does not indicate the page numbers of the relevant pages when providing the entire interconnection agreement via email. In the case that the name on the interconnection agreement does not match the SP’s name on the application, the applicant shall provide documentation linking the name on the application with the name on the interconnection agreement.
  2.  Documentation of the state commission approval of the current interconnection agreement. In the case that the name on the state commission documentation does not match the SP’s name on the application, the applicant shall provide documentation linking the name on the application with the name on the state commission documentation.
  3. The Service Provider business plan/pre-planning checklist (see Appendix 6) to show that facilities for origination or termination for calls being used specifically for the requested block(s)/code(s) have been requested and are anticipated to be completed in order to provide service within 60 calendar days of the numbering resources activation date (LERG Routing Guide effective date). If the CLLI of the applicant’s switch or POI has not been built in BIRRDS, the applicant cannot utilize this type of proof of facility readiness and must provide one of the other four types of proof of facility readiness. The PA will deny an application if the applicant’s switching entity/POI has not been built in BIRRDS at the time the application is processed.
  4. A confirmation letter or letter of intent provided by the LEC with which the requesting SP will interconnect. Interconnecting LECs are encouraged, but not required, to provide such letters. In the case that the name on the confirmation letter does not match the SP’s name on the application, the applicant shall provide documentation linking the name on the application with the name on the confirmation letter.
  5. A letter from the requesting SP identifying a block/code in service in another rate center that already uses the same facilities and CLLI code that will be used to serve the new rate center where the initial block/code is being requested and reflected on the application. In the case that the OCN name associated with the switch CLLI serving the existing block/code does not match the SP’s name on the application, the applicant shall provide documentation linking the name on the application with the OCN name associated with the switch CLLI.
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+ Expand Confirmation of Code Activation in PSTN vs. Confirmation of Blocks Activation Part 4
 
Confirmation of Code Activation in PSTN
In cases where your company is also the code holder for the code in which a Part 4 is being submitted for a specific block you must Confirm PSTN Activation in PAS prior to submission of the Part 4 for that block or PAS will not allow the Part 4 to be submitted. When submitting a Confirmation of Code Activation in PSTN in PAS you will need to confirm that you have completed the following three items:
  1. That the code is active in the PSTN. Meaning that facilities are in place and a call through test was successfully performed.
  2. The code is loaded into the NPAC. A Service Provider can load the code in the NPAC via their Service Order Activation (SOA) system, the NPAC Low Tech Interface (LTI), or a Service Bureau if they use a Service Bureau.
    For questions about loading a code in the NPAC, please contact the NPAC Help Desk at 888-672-2435. If you are not yet a customer of the NPAC, please call 571-434-5434 or visit www.npac.com and view the New Customers Process.
  3.  All other Code Holder Responsibilities as outlined in [section 4.2 of the Thousands Block Pooling Administration Guidelines (TBPAG)] for the code have been fulfilled.
    Building BIRRDS records for the code (NXD-A record) is the responsibility of the SP’s AOCN (The AOCN is the entity authorized by the code holder to input and maintain data into BIRRDS.).

Refer to the PAS Service Provider and Service Provider Consultant User Guide (PDF) Section 7.3.1 Submit PSTN Activation Confirmation on a Code for details.


Excerpt from section 4.2 of the Thousands Block Pooling Administration Guidelines.

2 4.2 Code Holder Responsibilities of Pooled NXXs

4.2.1 The Code Holder of a pooled NXX is responsible for default routing functions associated with the pooled NXX Code regardless of how many blocks are retained by, or assigned to, the Code Holder. The Code Holder of a pooled NXX shall:

  1. submit the appropriate CO Code request forms to the PA filled out as if the Code Holder was requesting the CO code from the CO Code Administrator, with the appropriate information populated (e.g., Tandem Homing CLLI TM, Switching Entity/POI, etc.);
  2. ensure AOCN input of CO Code Part 2 data entry into BIRRDS, specifying the routing and rating information for the pooled NXX assignment, within 7 calendar days of the issuance of the Part 3;
  3.  load the NPA-NXX into the NPAC database within 10 calendar days of the code being assigned by the NANPA;
  4.  submit a Part 1A modification to the PA after blocks are assigned if the Part 1B-NPAC Block Holder Data form needs updating because the Code Holder is retaining multiple blocks and the routing information for one or more of those blocks is different than the CO code routing information. The PA forwards the Part 1B to the NPAC after processing the modification;
  5.  validate that all translations work is complete five calendar days prior to the code’s LERG effective date[2];
  6.  verify and test that the pooled NXX Code is activated in the Public Switch Telephone Network (PSTN) by performing successful call-through tests[3] starting five calendar days prior to the NXX Code’s LERG Effective Date[4];
  7.  provide Vacant Code Announcement (VCA) or Reorder Announcement (ROA)[5] for TNs in unallocated thousands-blocks;
  8.  maintain sufficient and auditable data to demonstrate compliance with these guidelines;
  9.  notify the PA if the Code Holder is no longer able to perform the default functions of a pooled NXX (e.g., the SP is no longer providing service in the area served by that NXX Code);
  10.  prior to returning a code, donate all retained blocks in the NXX to the pool that contain 10% or less contamination (this includes the returning/donating SP’s unavailable TNs and all other ported TNs identified in NPAC to other SPs);
  11.  ensure the following occur a minimum of five business days prior to the LERG Effective Date to enable all blocks in the NXX to be viable for other SPs:
 
  1. assigned pooled NPA/NXX(s) is currently available for call routing, is flagged as LNP capable in the LERG Routing Guide and the NPAC, and the NPA-NXX query triggers are applied in all switches and reflected in the appropriate network databases (e.g., STP routing tables);
  2.  the pooled NXX-assigned switch is currently LNP-capable and will process terminating traffic appropriately; and
  3.  interconnection facilities have been established between the pooled NXX-assigned switch and other interconnecting networks.

  1.  Ensure the code is opened under the old NPA before or during permissive dialing[6] for a geographic split in the NPAC, if the code will move to the new NPA at the end of permissive dialing
  2. respond via e-mail to the PA, within five business days of the PA’s inquiry (see Section 7.5.4), indicating the status of the newly assigned pooled NXX (i.e. whether the NXX has been activated in the PSTN, loaded in the NPAC, and all other Code Holder of a pooled NXX responsibilities have been fulfilled);
  3. if unable to activate its newly assigned pooled NXX code in the PSTN, load the NXX code in the NPAC and fulfill all other Code Holder responsibilities of a pooled NXX by the NXX code’s Part 3 effective date, notify the PA of the date that the Code Holder will fulfill those responsibilities so that the PA can update the availability of the associated blocks in PAS. The Code Holder shall still provide confirmation to the PA when the Code Holder activates the assigned pooled NXX code in the PSTN, loads the NXX code in the NPAC and fulfills all other Code Holder responsibilities of a pooled NXX; and
  4. be responsible for providing to the PA the CO Code Part 4 that confirms a full NXX that was obtained to meet an SP’s single customer request has been placed in service.

4.2.2 Code Holder of pooled NXXs cannot abdicate their responsibilities unless they can demonstrate to the PA that a technical or other inability to perform this function exists.

Confirmation of Block Activation Part 4
A Part 4 should not be submitted unless the block is in service. A block must be placed in service within six months of the original block effective date returned on the Part 3.

“In service” is defined in the Thousand Block Pooling Administration Guidelines (TBPAG) as: ”A code or block for which local routing information appears in the LERG Routing Guide, and one or more telephone numbers within the NXX code or NXX-X block has been Assigned to an end user (FCC 00-104, ¶240). Numbers that are categorized as Administrative, Aging, Intermediate, Reserved, or Available cannot also be Assigned and do not satisfy the In Service requirement.”


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+ Expand Additional Thousands-Blocks 
 

 

After a user has received a Part 3 approving an LRN request they may begin submitting requests for additional blocks in other rate centers using the same LRN. For the additional block requests the effective date requested must be after the LRN effective date.

 
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+ Expand Pooling FAQs
 
Frequently Asked Questions (click here to see FAQs)

The PA offers answers to frequently asked questions about the Pooling Administration
System (PAS), Part 1A forms, Part 1B forms, etc… Click on “Answer” to view the answer to the corresponding question. Should you have any further questions, please consult our Pooling Administration Contacts page.

If you would like to see something added to the FAQs, please send your suggestion in an email to poolingsupport@team.neustar

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+ Expand New to Pooling Training Videos
 


Helpdesk contact number for PAS/NAS/NPAC
PAS    866-638-7665
NAS    866-623-2282
NPAC  844-820-8039